1.Where does Gearberry deliver?

We deliver to the US and most EU countries, except remote areas. See the product page for specific destinations.

2.How long will shipping take?

Processing typically takes 1-3 business days to prepare orders for shipment, separate from 3-7 days delivery time which varies by stock. Some pre-sale items take 15-30 days.

3.Can I track my order?

Yes, we will send you a tracking number once your order ships via email notifications.

4.What is the return policy?

We accept refunds/exchanges within 14 days of delivery. You are responsible for return shipping costs.

5.Will I get a full refund?

Refund amounts depend on the order's status but range from 70-100% of the order amount.

6.How can I contact customer support?

Please email support@gearberry.com for any questions or support needs. We are happy to assist you.

7.How do laser engravers work?

Laser engravers use a high-powered laser beam to precisely remove material from or etch designs on materials like wood, acrylic, leather and more.

8.What kind of 3D printers do you offer?

We offer FDM/DLP desktop 3D printers for various filaments in various build sizes from budget to professional grade.

9.What payment methods do you accept?

We accept PayPal, VISA, MasterCard and AMEX. 

10.What products does GearBerry specialize in?

  GearBerry specializes in a wide range of products including laser engravers, 3D printers, portable power stations, CNC routers, electronic tools, and e-bikes.